Customer Success & Sales Manager

Full Time
Riga

Join us in our mission to inspire millions of kids and adults to learn and play music!

Solfeg.io is used in more than 15000 schools worldwide and more than 500 new teachers and 4k students sign up every month. We are backed by top EdTech investors from the USA, Sweden, and the Baltics. Here are the top reasons why Solfeg.io ranked among most popular employers in 2021:
Mission driven and meaningful work in a friendly team
Great salaries that increase with your own progress
Stock options based on your level and growth

We are looking for a Customer Success & Sales Manager that will help us to nurture and build relationships with our clients.

Your duties:

  • onboarding new teachers onto our product via email or call;
  • managing and maintaining communication with existing users and key accounts;
  • selling and upselling our premium plans to schools and music teachers;
  • building an online community for music teachers that use Solfeg.io;
  • and other things that you see fit to increase customer happiness.

Your skills:

  • experience in sales and customer support;
  • ability to hold an engaging conversation and sell a product at the right moment;
  • excellent written and spoken English as our customer base is mainly from the US.

Bonus points for:

  • experience in selling to educational institutions like schools, universities, etc.;
  • any skills in music - playing an instrument, studying at a music school, singing in a choir, etc.

We Offer:

  • Startup working environment with the ability to grow together with the company;
  • A flexible work schedule. We don't count the hours - we look at the results;
  • A great company culture where every voice counts;
  • Office in the city center, remote working possible.

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